Free SaaS Metrics Tool
LTV:CAC Calculator
Measure customer lifetime value against acquisition cost with churn-based math, honest expansion modeling, CAC payback, and cited benchmarks.
Average monthly revenue from one customer
Revenue left after cost of delivering the service
Share of customers (or revenue) lost per month
Upsells/upgrades as % of revenue — offsets churn (net retention)
Acquired by that combined spend
Healthy unit economics: every $1 of acquisition returns $5.0 over a customer's lifetime.
- CAC payback of 6.7 months — under the 12-month benchmark.
- The average customer stays ~33.3 months.
- Most sensitive input: monthly churn — improve it first.
LTV:CAC ratio
5.0:1
Very strong unit economics — you may even be under-investing in growth.
Customer LTV
$2,500
Over ~33.3 months expected lifetime
CAC
$500
Fully-loaded cost per new customer
CAC payback
6.7 months
Under the 12-month benchmark
Every $500 you spend acquiring a customer returns $2,500 in lifetime gross profit — and you wait 6.7 months to break even on that spend.
- Cumulative gross profit
- LTV:CAC ratio target≥ 3:1You: above
- CAC payback (healthy SaaS)< 12 monthsYou: within range
- SaaS gross margin (typical)70–80%You: within range
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